Heated MapsGoogle Maps in a 40°C world
Introduction
Heated Maps is a speculative design project that explores how we might use maps to navigate the realities of a changing climate. We explored various speculative futures for Google Maps, and prototyped a series of interventions that could help us navigate the realities of a hotter world.
What if?
What if we could reduce concierge response times from days to seconds?
What if AI could learn from past interactions to automate responses?
What if we could scale personal service without scaling staff?
Weak signals
Growing demand for instant service
Customer expectations for response times are becoming increasingly demanding in the digital age.
AI maturity
Language models are becoming sophisticated enough to handle complex customer interactions
Prototype
We developed an AI-powered system that:
- • Analyzes past customer interactions
- • Automates responses to common queries
- • Maintains the personal touch of human service
Idealista having a filter to select houses that get more shadow using Google Maps
Get in touch
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